Before you call for assistance, make sure you have the following information available:
- Your BMW Motorrad Roadside Assistance card with membership number
- Location of your vehicle
- A description of the problem
- A contact telephone number if possible
Do not leave your vehicle unattended
If you need to leave your vehicle unattended, please call BMW Motorrad Roadside Assistance for any update and possible rescheduling of the callout. Should our authorised providers arrive at your motorcycle and it is unattended, work cannot be undertaken.
If your motorcycle is not completely off the road, or is parked in a potentially hazardous location, please turn on your hazard lights. You’ll need to evaluate the situation for yourself, with the safety of you and your passengers in mind.